Help topics for Security

     Help Topics for Security for art2trade4

     

    Here you will find answers to questions about Security and presentation on art2trade4.com

    .Just click a question in the list below and you'll be taken to the answer.

    How to identify fraud

    Protecting your art2trade4 Account

     To set up your password

     Regular Sign-In.

     Caution about your emails.

     Use your anti-virus software and firewall.

     Scamming Emails

     For Credit Card Fraud

     art2trade4 Resources: Safe Trading

    .Buy and Sell with Confidence and Trust

     

     Knowing and learning about your traders.

     

     Trade rate Suppliers.

     

     art2trade4 Trusttrader and trustlink memberships

    .

     Other types of Scamming

     

     What can I do if I suspect I am already a victim of fraud?

     

     What will happen if I don't install Security Control?

     

     How do I install Security Control?

     

     I can't install Security Control after following the instructions, or I can't use it after installation.

     

     Why? Last Sign-in*

     

     In "Security Levels," what is the "Last Sign-in" section?*

     

     Why does it show as "IP Location: Anonymous Proxy"?

     

     How can I check the location of an IP address?

     

     Before Infringements you can

     art2trade4.com's Suggestions

     Complete the form

     To help with Trade Disputes, please refer to these useful tips:

     Intellectual Property Protection Policy and Infringement Claims

     Trade Dispute Policy

     rade Dispute Procedures

     Nature of disputes is from the following

     The Member will follow

     Upon receipt of the complaint, art2trade4.com will

     The Other Party will

     art2trade4.com will

     What is art2trade4?

     An Introduction

     Key Roles and Processes at art2trade4.com

     Related Topics:

     General guidelines Rules

     Keyword Effectiveness

     How to Identify Fraud

    Protecting your art2trade4 Account

     

    art2trade4.com will never ask you for your password, credit card information, or any other form of sensitive information to be sent  in an email form.

    Some email will appear to be coming from art2trade4 and they will request sensitive personal information e.g. your passwords, credit card numbers or your registration.

    This is a fraudulent attempt to gain access to you sensitive information through bogus emails or such like. We encourage you to be aware of these attempts to gain your sensitive information. The key to reducing any adverse effects is careful surveillance education and awareness.

    If you feel that someone is attempting to access your account please contact us using your Support ticket which is individually identifiable to you only.

     

    To set up your password.

    When setting and choosing your password  do not set them to look like your birthday or you personal name. It is better for you to use numbers and letters because your password is case sensitive. Set these up so that the numbers and letters are shown as characters combined.

     

     Regular Sign-In.

    Regular Signing-In into art2trade4 will ensure your account information stays the same.

     

     Caution about your emails.

    Do not use the links in your email to access art2trade4.com if you suspect that the message is not authentic inquiry from a Buyer or Seller. Avoid replying to messages that ask for your personal information; to be sure at all times that you are using a secure website when submitting information

    Our public membership does not offer to the public their full security, as what is available with the other memberships which are password and URL protected. Most art2trade4 .com sign-in pages and myart2trade4 browser pages can be identified by our address starting with” http:// art2trade4.com/” or “http://my.art2trade4.com/”

     

     Use your anti-virus software and firewall.

    Most computer virus can steal your password and financial account information by recording your keystrokes. For this reason alone were commend all computers to have installed an anti-virus which can be updated every day on or on a regular basis. A firewall also stops all unauthorized parties from gaining access to your sensitive information. Firewall can compliment your email, your applications, and your computer hardware and software or the combination of both. It is best to search around for software that enables you to have a firewall around all three. And that you know that all three are being updated on a daily basis from the main software supplier.

     

     Scamming Emails

     Trying to educated yourself and be personally aware of scamming emails.

    Most of these type of email originate from Africa and they can comes from other parts of the continent. Usually these emails tell a story about a wealthy person. The email will ask you for your personal details Stay well away from these scamming emails. Other types can look as if they come directly from a bank or from a standard looking invoice which will include a Bank number and a corporate registration. Don’t allow yourself to be fooled by these scamming emails.

     

    For Credit Card Fraud.

    Be careful of all prospective buyers you may meet through internet forums.

    Be aware that you can only make payment from a to purchaser if art2trade4.com as sent you emails with the full details from the purchaser. Never carry out any form of transaction via a community forum. If you receive a request for payment from a purchaser that does not have our company name and logo do not approach the purchaser or provide them with any form of information.

    If you make a payment always work through an accredited bank or licensed institution whose logo’s you are aware off.

     

    Art2trade4  Resources: Safe Trading

    Buy and Sell with Confidence and Trust

    art2trade4 .com is committed to making our buying and selling a safe experience. We will provide you with information about potential buyers and sellers. Identifying trustworthy buyers and sellers as well as their online resources can help you in your internet experience for a more safe and secure trading environment.,

     

    Knowing and learning about your traders.

    Try to learn more about who you are trading with because this is a very important part of your trading decision. You cannot allow for any errors to occur

    In choosing you trustworthy trader or supplier. The way to learn more about your supplier and his trustworthiness is to communicate with him on a regular basis.

     

    Trade rate Suppliers.

    If you look at our trade rate suppliers you will see that in their etradeshop the amount of trading and trust worthiness that has been undertaken by the supplier. Also you will find more background information about the etradeshop

    Its profile, its announcements, its product features and listings, contact information, management shop policy, and video or slides of its introduction. to the marketplace. You can also find that latest products listed, special offers from the site, and it’s hot products and topics of interest from our other medium source of events and places. Go to and visit our hot page product listings. And for other sources of information go to our events page for other products

    .

    art2trade4 Trusttrader and memberships.

    These are members who have registered with us and have had their person or organization profile full authenticated and verified to be able to meet other buyers and seller who come from other countries from other parts of the globe.

    All Trusttrader TrustLink members can view other trusted members with in the art2trade4.com TrustLink community. All members are fully protected have secure password protection and others can view and post feed information to each other. So gradually there is a full history of trust creditability evolving and becoming established, If you want to become a fully pledge member of the TrustLink community please sign-in pay the required membership fee and enjoy becoming a professional member with the art2trade4.com community.

     

    With the Trust trader categories and the Trustlink pass membership art2trade4 will endeavour to provide full transparency on the profile identity and honesty of the trading member. It is always very important to conduct your own due diligence before making your business decision. We can cannot and will guarantee the quality of products and items by any supplier when using our online platform for further detail see our disclaimer under our Trusttrader Membership Policy agreement. In addition we recommend you to read our Privacy Policy and our site policy What We Should Do and Don’t Do for further information.

     

    Other types of Scamming.

    Letter inquiries from relationships mutual business inquiries. In the name of God help us, and other who are in need of help. Usually they use fake name and fake addresses.

     

    What can I do if I suspect I am already a victim of fraud?

     The recommended steps are:

    Click onto our art2trade4 Report a Bug button which you will find at the bottom header page to the right "Report the Spam" Inform art2trade4.com immediately.

    Using the Spam Filter.

    Put the Sender onto your Block List.

    Secure sign in Instructions.

    Internet Explorer users will be automatically reminded to install Security Control.

    If you do not use Internet Explorer, Security Control cannot be installed properly.

    What will happen if I don't install Security Control?

    You can still sign in using Standard Sign in. However, it is recommended that you use Internet Explorer and install Security Control. This will ensure that your account is protected during Sign in.

    Follow the instructions below to install Security Control.

     

    How do I install Security Control?

    Step 1: Click "Secure Sign in" and you will be prompted to install our Security Control at the top of the page. Click anywhere on the bar to install.

    Note: Please do not close this message or you will be unable to install our Security Control properly.

    Step 2: Click "Install ActiveX Control"

    Note: We guarantee this will not harm your computer.

    Step 3: Click "Install" on the pop up box.

     

    It may take a few minutes to install our Security Control. Please are patient and you will soon be able to sign in securely to your account. You may need to refresh the page.

     

    I can't install Security Control after following the instructions, or I can't use it after installation. Why?

    1. Please check whether you have any software preventing ActiveX installation on your computer. If so, please set your software to allow ActiveX installation.

    2. Please check your Internet Explorer settings, and set them as follows:

    1) Open your Internet Explorer browser

     

    2) Select Tools on the menu bar and then click Internet Options

     

    3) Select the General (or Regular) tab and click Settings in the Temporary Internet Files section.

     

    4) Select every visit to the page under Check for newer versions of stored pages, and then click OK.

     

    5) Select the Security tab and click on Custom Level at the bottom of the dialog box

     

    6) Set your ActiveX Settings as circled in red in the following pictures:

     

    Last Sign-In

    In "Security Levels," what is the "Last Sign-in" section?*

    For security, our system will automatically record information about your last sign-in including the time, IP address and IP location of your last sign-in.

    If the information listed is not the same as your previous sign-in, please change your password immediately and check your postings, your Inbox and Sent box.

    What does "GMT" mean?

    GMT means Greenwich Mean Time.

    Why does it show as "IP Location: Anonymous Proxy"?

    This means that the account owner used an anonymous proxy server such as Anonymizer to sign in. Anonymous proxy servers are used to hide the IP address of the person accessing a site or to make it appear that they are coming from different geographical locations. For more comprehensive proxy checking, you may refer to:.'

     

    How can I check the location of an IP address?

    You can check the location through a WHOIS search:

     1.Go to a WHOIS search site 
    2.Enter the IP Address into the WHOIS search box (e.g. 121.0.31.184)
    3.Click "WHOIS"*

    The registered location of the IP address will be shown in the result

    Intellectual protection & Infringement claims

     

    Before Infringements you can

    art2trade4.com's Suggestions

    We suggest that you contact the other party as soon as possible to help resolve the dispute. Many disputes can often be resolved after direct communication between the 2 parties. If you do not receive responses from the other party after attempting to contact them, you may also try to find out their telephone number to contact them by phone.

    If our dispute procedures do not meet your requirements, you may also protect your rights and interests using the following means:

    Lodge legal proceedings with a court of competent jurisdiction

    Report your complaint to the relevant public security authority/police force


    If a written arbitration agreement has been reached between you and the other party before or after the dispute arises, the parties may refer the dispute to the relevant arbitration commission for arbitration.

    Download the Trade Dispute Statement form

     

    Complete the form

    Include any documents or evidence supporting your claim - e.g. payment vouchers, correspondences between two parties, etc.
    Upon receipt of your complaint, art2trade4.com will notify you within 7 business days whether we will accept your complaint or not. If it is accepted, we will notify the other party in writing, requesting them to complete and submit a Counter Notification.



    To help with Trade Disputes, please refer to these useful tips:

    We suggest that you contact the other party as soon as possible to help resolve the dispute. Many disputes can often be resolved after direct communication between the 2 parties. If you do not receive responses from the other party after attempting to contact them, you may also try to find out their telephone number to contact them by phone.

    If our dispute procedures do not meet your requirements, you may also protect your rights and interests using the following means:

     

    Lodge legal proceedings with a court of competent jurisdiction

    Report your complaint to the relevant public security authority/police force It a written arbitration agreement has been reached between you and the other party before or after the dispute arises, the parties may refer the dispute to the relevant arbitration commission for arbitration.

     

    Intellectual Property Protection Policy and Infringement Claims

    art2trade4 Limited and our website art2tade4.com respects the intellectual property rights of all individuals an also the rights of others and we expect others users to do the same. We have adopted the following general policy towards copyright and intellectual property infringements in accordance with the USA Digital Millennium Copy right Act and the New Zealand Creative Commons Act. We will respond to notices of this form from other jurisdictions as well. We will review and remove listing that appears to offer infringement to products and items. Prompt removal of inappropriate property infringement claim is filed by the owners of the property right against the user who submitted the notice for removal.

     

    Please refer to all procedures for reporting copyright or intellectual property infringements by going to our Policy documents, Copyright and Intellectual Infringements

    .

    Art2trade4 is not an expert in intellectual property rights, and we cannot verify that the users online of our online market place who will post many products and items for sale on the site who have the right to sell their goods on the site daily. So we will appreciate your personal assistance in identifying any items which may not appear in the face value to infringe these rights but which you believe does infringe on these rights. We are not an arbitrator, will not be a judge of these rights and we will not settle disputes. By removing inappropriate material which infringes on this right we are safe guarding the rights of all other who want to use the site.

    If the infringement is repeated it will mean full suspension of the user’s registration and removal of account.

    By submitting a report of alleged infringement for the asking of the taking down of a product or item listed you agree to indemnify art2trade4.com against any claims or damages that may occur from the removal of the accused listing. We ask you to stand by this clause and this claim.

    To report alleged infringements please read our rules and then enter your details on our report notice in your Support ticket to our centre.

    If you are acting in good faith and believe that the listing infringes your right and others you can register the complete claim to us for submission to our legal system Please follow all instruction from our Copyright and Intellectual Infringements.

    Upon receipt of the Notice, we will promptly evaluate your complaint, and in cases where it appropriate, we will expeditiously take down the listing referred to in the Notice.

    We will notify the member in writing of the removal of the claimed infringing product listing and provide the member with your contact information so that the member may contact you directly and with an opportunity to respond.

    If the member objects to the removal of the alleged infringement the member may submit a counter notice. We may have to resume the listing until proven otherwise.

     

    Trade Dispute Policy

    Based on the principles of good faith and safe transactions, art2trade4.com has always committed itself to providing a safe-trading environment for buyers and suppliers. If a trade dispute arises with another party, please follow the following procedures to settle the matter. art2trade4.com will always do its utmost to aid you in your dispute. However, please be aware that all information on the other party's company/products posted on the art2trade4.com website is confirmed and published by them. They are solely responsible for the truthfulness, accuracy, completeness, and legality of such information. art2trade4.com is never involved in any transaction between users of the website, and is unable to make any judgment as to the performance of users in transactions. Therefore, these procedures only allow users to lodge their complaints. art2trade4.com neither guarantees nor undertakes that any dispute will be settled or that the results of the settlement will be appropriate.

    If your complaint is related to your intellectual property rights, please refer to our Copyright and Intellectual Infringements.

     

    Trade Dispute Procedures

    If complaints are repeatedly received about a member and such member is found in breach of the Terms of Use of our website, art2trade4.com will take appropriate measures, including the issuing a warning; suspending their Product Listings; or terminating their service.

     

    Nature of disputes is from the following

    The other party is a supplier and the goods delivered by them do not conform to the same understanding as greed upon.

    The other party is a buyer and has not sent the payment of the agreed purchased price after receiving all the goods.

    The other party is a supplier and has not sent the ordered goods after receiving full payment of the agreed purchase price.

     

    The Member will follow

    Download and fill in the Trade Dispute Complaint Form from the art2trade4.com website, and fax or email the completed form to art2trade4.com, together with supporting evidence such as payment/receipt vouchers, documents for shipment/delivery, correspondences

     

    Upon receipt of the complaint, art2trade4.com will

    Notify you within 7 business days whether art2trade4.com will accept your complaint or not. If it is accepted, we will notify the other party in writing, requesting them to contact you as soon as possible. (Please refer to art2trade4.com's Suggestions.

    Notify you within 7 business days whether art2trad4.com will accept your complaint or not. If it is accepted, we will notify the other party in writing, requesting them to complete and submit a Counter Notification.

     

    The Other Party will

    Contact you to settle the dispute as soon as possible.

    Complete the Counter Notification Form, and submit the completed form by fax or email to art2trade4.com within 7 working days.

     

    art2trade4.com will

    Complete the Counter Notification Form, and submit the completed

    Take appropriate measures. If the other party submits a Counter Notification, art2trade4.com will inform you of the Counter Notification first. Under normal circumstances, art2trade4.com will inform the other party of any new information within 7 business days after we have confirmed acceptance of the complaint.

     

    What is art2trade4?

    An Introduction

    art2trade4.com is the NZ home for your virtual etradeshop Storefront and gallery for your products and items to be listed in the marketplace for global communication and trade to creative people, organizations, and creative practitioners. We will help to provide online marketing services for buyers and sellers to enjoy. It is the place for buyers and sellers to find trade opportunities and promote their businesses online. art2trade4.com is not a trading company but rather an online active platform, where you can search or post information to find potential persons or organizations To find out more, please visit About art2trade4.com

     

    Key Roles and Processes at art2trade4.com

    A seller (or supplier) posts his personal or organization information and product photos (together with descriptions, specifications, shipping terms, etc.) on art2trade4.com

    Buyers (or suppliers) search and browse the seller's products and then make inquiries to negotiate an offer or list their products and items to be auctioned.

    To sell or buy at art2trade.com, you will need to sign in as a member.

    Related Topics:

    Registration: Different Memberships using Trusttrader


    Buying FAQ

     


    Looking for Products and Suppliers


    Selling FAQ


    Posting Your Products

     

     

    General guidelines Rules

    The listing of information such as jobs or personal advertisements is prohibited.

    All information submitted must be correct and meet legal requirements. Or authorization may also be required to verify the legality of certain information.

    Any Keywords submitted must meet art2trade4.com's Keyword Guidelines (see Appendix). We reserve the right to amend or delete any inappropriate or irrelevant Keywords.

    Product pictures must match the product information submitted. art2trade4.com reserves the right to reject or remove any product pictures deemed inappropriate or irrelevant.

    All information submitted must be in English. Moreover, art2trade4.com reserves the right to correct any spelling mistakes and grammatical errors.

    art2trade4.com reserves the right to transfer any product information submitted in the wrong category to the appropriate category before publication.

    All submitted product information should clearly indicate whether it is "Buy" or "Sell" information. art2trade4.com reserves the right to amend or reject any information not meeting this guideline.

    Always use the correct product name or title to ensure buyers can find your product in searches. Inaccurate, unrelated and generalized product names should be avoided.

    Keyword Effectiveness

    To improve the effectiveness of your keywords in buyer searches, do not use any of the following 4 characters: +Plus; % Percentage; , Commas, / Backward Slash.

    Separating Keywords

    Keywords should be submitted with a “ Hyphens”  (,) separating each Keyword or phrase-e.g. “ painting” “picture” “sculptor”

     

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